Frequently Asked Questions

Find answers to common questions about our HOA document analysis service.

About Our Service

What is HOA document analysis?

Our HOA document analysis service uses AI to review homeowners association documents and provide you with a comprehensive, easy-to-understand report. We identify key rules, restrictions, financial concerns, and potential red flags that might affect your decision to purchase a property.

Why do I need to analyze HOA documents?

HOA documents contain critical information about rules, fees, and financial health that could significantly impact your quality of life and property value. Many homebuyers skip this step and later regret it. Our analysis helps you make an informed decision before committing to the purchase.

How long does the analysis take?

You'll receive your comprehensive report within minutes after uploading your HOA documents.

What documents do I need to provide?

For the most comprehensive analysis, we recommend uploading:

CC&Rs (Covenants, Conditions & Restrictions)
HOA Bylaws
Financial statements and budgets
Meeting minutes
Rules and regulations
Reserve studies

Pricing and Account

How much does the service cost?

We offer transparent pricing with no hidden fees. Visit our pricing page for current rates. The cost varies based on the number of documents and complexity of the analysis.

Do I need to create an account?

Yes, creating an account allows you to access your reports, track the analysis status, and securely store your documents. Registration is simple and only requires your name, email, and a password.

Is my information secure?

Yes, we take security seriously. All documents are encrypted during transmission and storage. We do not share your information with third parties, and your documents are only used for the purpose of providing our analysis service.

Can I get a refund if I'm not satisfied?

Yes, we offer a satisfaction guarantee. If you're not happy with your report, please contact us within 7 days of receiving it, and we'll work to address your concerns or provide a refund.

Using the Service

What format should my documents be in?

We accept PDF files for analysis. If your documents are in a different format, please convert them to PDF before uploading.

What if I don't have all the documents?

We recommend obtaining as many documents as possible for a thorough analysis, but our system can still provide valuable insights with partial documentation. The more documents you provide, the more comprehensive your report will be.

Do you analyze documents for condos and co-ops too?

Yes, our service works for all types of community associations, including HOAs, condominiums, co-ops, and planned unit developments (PUDs).

What information will be in my report?

Your report includes an executive summary, detailed breakdown of fees, assessment of financial health, highlighted restrictions, potential red flags, and comparative analysis with similar HOAs in the area. All information is presented in plain, easy-to-understand language.

Technical Questions

How does your AI analyze the documents?

Our AI system uses advanced natural language processing to read and understand complex legal and financial documents. It's trained on thousands of HOA documents and can identify important clauses, financial concerns, and unusual restrictions that might affect homeowners.

Is there a limit to how many documents I can upload?

Standard plans allow for uploading up to 10 documents per property. If you need to analyze more documents, please contact us for custom arrangements.

Can I access my reports on mobile devices?

Yes, our platform is fully responsive and works on desktop, tablet, and mobile devices. You can access your reports anytime, anywhere.

How long do you store my documents and reports?

We store your documents and reports for 12 months after analysis. You can download and save them at any time during this period. If you'd like us to delete your data sooner, you can request this from your account settings.

Still have questions?

Can't find the answer you're looking for? Please reach out to our customer support team.